Unlike banks, we specialize exclusively in currency exchange, allowing us to offer competitive, bank-beating rates. By streamlining our services, we minimize overhead and pass these savings directly to our customers, helping you save on each transaction.

Most transactions are completed within the same day, depending on the time of day and specific banking hours. Our goal is to ensure your funds reach their destination as quickly as possible, often within 24 hours.

Transparency is key to our service. There are no hidden fees, and we always disclose any costs upfront. You’ll know exactly how much you’re paying and how much you’re saving compared to traditional banks.

We support all major global currencies. If you need to exchange a specific currency not listed, reach out to our support team to see if we can assist.

Our customer support team is available via phone, email, and live chat to answer any questions and assist with transactions. Visit our Contact Us page for details on how to reach us.

A wire transfer is an electronic method of sending money from one party to another, typically between banks. It's a fast and secure way to transfer funds, especially internationally. While banks and other providers may charge high fees and poor exchange rates, using a service like CDFE can save you money by offering better rates, lower fees, and quick delivery, often within one business day of receiving your funds.

Absolutely. We use state-of-the-art encryption and are registered with regulatory bodies like FINTRAC, ensuring compliance with security standards. Client funds are kept in segregated accounts to provide an additional layer of protection.

CDFE typically verifies your identity electronically through a fast and secure process. In some cases, we may request additional documents to complete the verification. If you're registering a business account, the specific documents needed will depend on your business type and its country of registration. Our team will guide you through the requirements during your initial call.

Yes, the minimum transaction amount is $10,000 USD. For larger transactions, please contact our support team to discuss any additional requirements or processes that may apply to ensure smooth handling.

Simply click on "Get a Quote" on our homepage or call our customer service line. After providing basic details about your transaction, you’ll receive an instant, personalized rate quote.

Once a transaction is confirmed, it’s typically non-reversible. However, contact our support team immediately if you need to make adjustments, and we will do our best to accommodate.

We are registered and compliant with all required financial regulatory bodies. This includes FINTRAC in Canada, ensuring that we adhere to strict anti-money laundering (AML) and counter-terrorism financing (CTF) standards.

Yes, you can secure your exchange rate in advance. Here’s how it works: First, you lock in a confirmed rate and share the recipient’s bank details. Then, you send us the funds in the original currency. As soon as we receive your money, we’ll transfer the purchased currency to your recipient. It’s that straightforward!